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Customer Service Associate (pt or Ft - Work from Home)

Tandem Vet Thomaston, Georgia, US

About the Role

[Call Center / Remote] - Anywhere in U.S. / Up to $25-hr / Flexible Schedule / Health-Dental-Vision / PTO + Parental Leave - As a Customer Service Associate at Tandem Vet, you will: Provide exceptional customer service by answering incoming calls, responding to emails and live chats in a timely and professional manner; Troubleshoot and resolve customer inquiries and complaints, ensuring customer satisfaction; Maintain accurate records of customer interactions and transactions; Collaborate with other team members to ensure seamless communication and support for customers; Utilize various software and systems to assist customers with scheduling appointments, processing payments, and updating their account information. Hiring Immediately >>

Responsibilities

  • Handle customer inquiries and complaints
  • Assist customers with scheduling appointments
  • Update account information

Qualifications

  • High school diploma or equivalent
  • 1+ year customer service experience (preferred)
  • Strong communication skills

Required Skills

Customer service communication problem-solving multitasking data entry

Keywords

remote customer service call center timely payments

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