Ft Call Center/customer Service Rep [work from Home]
Twelve31
Atlanta, Georgia, US
About the Role
- Remote / Nationwide U.S. - - As a FT Call Center/Customer Service Rep [Work From Home], you will: Handle incoming calls and inquiries from customers in a professional and courteous manner; Provide accurate and efficient assistance with customer inquiries, complaints, and requests; Maintain a high level of product knowledge to effectively resolve customer issues; Document all customer interactions and update customer records as needed; Troubleshoot and resolve technical issues with products or services; Continuously strive to meet and exceed customer satisfaction goals through prompt and effective communication. Hiring Immediately >>
Responsibilities
- Handle incoming calls and inquiries from customers
- Document all customer interactions and update customer records as needed
- Troubleshoot and resolve technical issues with products or services
Qualifications
- 1-2 years of experience in customer service preferred
- Excellent communication skills
- Ability to work from home
Required Skills
customer service
communication
problem-solving
technical troubleshooting
data entry
Keywords
call center
remote work
customer support
work from home
BPO
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