Customer Returns and Shipping Associate

Staples - 18670 Coastal Highway - Responsibilities: Conduct all Full-Serve Shipping and Unpackaged Returns activities, including customer engagement and preparing packages for pick-up for 3rd party carriers; Provide strong customer service, whether its an Amazon return, shipping a package via UPS or another related service; Engage in and identify customer needs for shipping and explain different shipping options; Maintain the Shipping area to ensure efficient processing and storage of packages; Be flexible on responsibilities (e.g., online pick-ups, cleaning, any other duties as assigned)