Customer Returns and Shipping Associate
Staples
Holland, Michigan, US
About the Role
Staples - 2337 North Kollen Park Drive - Responsibilities: Conduct all Full-Serve Shipping and Unpackaged Returns activities, including customer engagement and preparing packages for pick-up for 3rd party carriers; Provide strong customer service, engage with customers to identify needs and explain different shipping options; Maintain the Shipping area to ensure efficient processing and storage of packages; Ensure supplies required to process Ship and Returns are in stock; Be flexible on responsibilities (e.g., online pick-ups, cleaning, any other duties as assigned)
Responsibilities
- Handle shipping and unpackaged returns processes
- Engage with customers to explain shipping options
- Maintain shipping area and stock supplies
Qualifications
- High school diploma or equivalent
- Customer service experience preferred
- Ability to lift and move packages up to 50 lbs
Required Skills
Customer service
Shipping and returns processing
Inventory management
Package handling
POS or checkout experience
Keywords
shipping
returns
customer service
retail
logistics
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Job Overview
Date Posted
2 weeks ago
Location
Holland, Michigan, US
Job Type
Full-time
Work Mode
Onsite
Experience
Up to 1 years
Category
Business operations procurement, Shipping and returns, Logistics and customer service
About the Company
S
Staples
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