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Customer Care Advocate

Regal Rexnord Wichita Falls, Texas, US

About the Role

Regal Rexnord Corporation - - Responsibilities: Respond to customer emails from an employee account, and a customer service email account; Enters and confirms orders received for price within 24 hours of receipt; Informs customers of any price discrepancies, expected ship date, anticipated delays and any additional information that may be needed by the customer

Responsibilities

  • Respond to customer emails from employee and customer service accounts
  • Enter and confirm orders within 24 hours of receipt
  • Inform customers of price discrepancies, ship dates, delays and needed information

Required Skills

customer service Order entry communication with customers problem solving attention to detail

Keywords

customer care support order entry email communication

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