Customer Care Advocate
Regal Rexnord
Wichita Falls, Texas, US
About the Role
Regal Rexnord Corporation - - Responsibilities: Respond to customer emails from an employee account, and a customer service email account; Enters and confirms orders received for price within 24 hours of receipt; Informs customers of any price discrepancies, expected ship date, anticipated delays and any additional information that may be needed by the customer
Responsibilities
- Respond to customer emails from employee and customer service accounts
- Enter and confirm orders within 24 hours of receipt
- Inform customers of price discrepancies, ship dates, delays and needed information
Required Skills
customer service
Order entry
communication with customers
problem solving
attention to detail
Keywords
customer care
support
order entry
email
communication
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