Collections Administrator
CFS
Northfield, Illinois, US
About the Role
Collections Specialist
We are seeking an experienced Collections Specialist to support a fast‑paced collections function. This role focuses on managing past‑due accounts, resolving balances, and maintaining professional customer relationships.
Responsibilities:
- Perform outbound and inbound collections on assigned accounts
- Communicate with customers via phone and email to resolve past‑due balances
- Arrange payments and follow up on commitments
- Document collection activity accurately across systems
Qualifications:
- 3+ years of collections experience
- Strong written and verbal communication skills
- Detail‑oriented with solid follow‑up skills
- Professional, composed approach to collections
- Experience working in a high‑volume environment preferred
Responsibilities
- Manage past-due accounts
- Communicate with customers to resolve balances
- Document collection activity across systems
Qualifications
- 3+ years collections experience
- Strong communication skills
- Detail-oriented with follow-up skills
Required Skills
collections
outbound/inbound calling
customer communication
payment arrangements
data/documentation
Keywords
collections
accounts receivable
customer relations
payment collection
data entry
Interested in this role?
Apply now and take the next step in your career.