Client Service Representative I
Quest Diagnostics
Twinsburg, Ohio, US
About the Role
Quest Diagnostics - 2451 Edison Boulevard - Responsibilities: Respond to incoming customer inquiries, requests and complaints competently and courteously; Perform research and troubleshoot inquiries; Complete all required documentation associated with the handling of received requests while maintaining complete and accurate records; Follow up with relevant parties as needed, based on the issue being addressed; Provide complete and accurate information, education and guidance to clients about business processes
Responsibilities
- Respond to customer inquiries and complaints
- Follow up with relevant parties as needed
- Provide information and guidance to clients about business processes
Required Skills
customer service
problem solving
communication
data entry
documentation
Keywords
customer service
client support
healthcare
Quest Diagnostics
inquiries
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Job Overview
Date Posted
2 days ago
Location
Twinsburg, Ohio, US
Job Type
Full-time
Work Mode
Onsite
Experience
Up to 2 years
Category
Customer support service, Client service, Frontline support
About the Company
Q
Quest Diagnostics
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