Assistant Store Manager
Scooter's Coffee
Grayson, Georgia, US
About the Role
Scooter's Coffee - - Responsibilities: Ensure consistent and quality customer experience by executing brand beverage recipes and techniques, resolving customer relations issues, and leading the team in delivering the Scooters Amazing customer service experience; Maintain speed of service standards during high-volume periods by staying calm, managing an efficient team workflow, anticipating customer needs, and utilizing downtime to prepare for the next rush; Assist the Store Manager in onboarding and training new team members; Develop effective working relationships with team members, identifying individual motivation factors and providing clear, constructive feedback to reinforce/improve performance; Proactively seek opportunities to increase individual and team sales
Responsibilities
- Lead team to deliver customer service
- Onboard and train new staff
- Drive sales growth
Qualifications
- Q: What certifications?
- Q: Any supervisory experience?
- Q: Availability to work shifts?
Required Skills
customer service
team leadership
training
sales
brand standards
Keywords
Assistant Store Manager
retail
hospitality
customer service
team leadership
Interested in this role?
Apply now and take the next step in your career.
Job Overview
Date Posted
5 days ago
Location
Grayson, Georgia, US
Job Type
Full-time
Work Mode
Onsite
Experience
2-5 years
Category
Retail store management, Store operations, Assistant manager
About the Company
Scooter's Coffee
food & beverages
Omaha, United States
5400 employees
1.5B
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