Assistant Store Manager - San Mateo
Peet's Coffee
San Mateo, California, US
About the Role
Peet's Coffee - - Responsibilities: Support the Store Manager in achieving financial and operational goals by driving sales and leading the team to deliver exceptional customer experiences through effective deployment and consistent reinforcement of Peet's service model.; Use reporting and feedback tools in partnership with the Store Manager to inform decisions, track team progress toward goals, and identify opportunities to improve performance and drive results.; Create and support a positive team culture and productive work environment through active coaching, effective communication, and sound judgment; foster camaraderie and help the team navigate change to support employee retention.; Contribute to employee development and performance by training and providing regular coaching and feedback to build employee knowledge and skills; in partnership with the Store Manager, recognize and respond to performance issues.; Support the Store Manager with recruiting, hiring, and ensuring appropriate staffing levels to maintain coverage and performance.
Responsibilities
- Support the Store Manager in achieving financial and operational goals
- Lead the team to deliver exceptional customer experiences
- Contribute to employee development and performance
Qualifications
- Experience supervising or leading a team
- Strong communication and coaching skills
- Ability to work in a retail store environment
Required Skills
customer service
team leadership
coaching
staff development
operational execution
Keywords
retail
store management
Peet's Coffee
customer experience
team leadership
Interested in this role?
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