Assistant Store Manager - Union Gba-4
O'Reilly Automotive
San Jose, California, US
About the Role
O'Reilly Automotive - - Responsibilities: Lead the store team members in providing excellent customer service to retail and professional customers; Supervise the customer service levels on the retail showroom to include team member execution on customer service programs; Work with the store manager to ensure the retail sales counter is adequately staffed, especially during peak retail business hours; Assist the store manager in setting team member goals, providing feedback on goal achievement, coaching/mentoring team members, and making sure team members are staying current on their individual training; Make sure telephone is answered according to company policy
Responsibilities
- Lead the store team members in providing excellent customer service to retail and professional customers
- Supervise the customer service levels on the retail showroom to include team member execution on customer service programs
- Assist the store manager in setting team member goals and coaching/mentoring
Qualifications
- Experience supervising customer service teams
- Knowledge of retail store operations
- Strong communication skills
Required Skills
customer service
team leadership
training
coaching
retail operations
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Job Overview
Date Posted
2 days ago
Location
San Jose, California, US
Job Type
Full-time
Work Mode
Onsite
Category
Retail store management assistant store manager
About the Company
O
O'Reilly Automotive
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