Assistant Store Manager
O'Reilly Automotive
Roxboro, North Carolina, US
About the Role
O'Reilly Automotive - - Responsibilities: Lead the store team members in providing excellent customer service to retail and professional customers; Supervise the customer service levels on the retail showroom to include team member execution on customer service programs; Assist the store manager in setting team member goals, providing feedback on goal achievement, coaching/mentoring team members; Assist in the hiring process by completing recruiting tasks, scheduling and participating in interviews; Make sure telephone is answered according to company policy
Responsibilities
- Lead the store team members in providing excellent customer service to retail and professional customers
- Supervise the customer service levels on the retail showroom to include team member execution on customer service programs
- Assist the store manager in setting team member goals, providing feedback on goal achievement, coaching/mentoring team members
Qualifications
- High school diploma or equivalent
- Experience in retail supervisory role preferred
- Strong communication and leadership skills
Benefits
Employee discount
Career advancement opportunities
Required Skills
customer service
leadership
coaching
recruiting
communication
Keywords
store management
retail leadership
customer service
team supervision
hiring
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