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Assistant Store Manager

O'Reilly Automotive Ontario, California, US

About the Role

O'Reilly Automotive - - Responsibilities: Lead the store team members in providing excellent customer service to retail and professional customers; Supervise the customer service levels on the retail showroom to include team member execution on customer service programs; Assist the store manager in setting team member goals, providing feedback on goal achievement, coaching/mentoring team members; Assist in the hiring process by completing recruiting tasks, scheduling and participating in interviews; Make sure telephone is answered according to company policy

Responsibilities

  • Lead the store team members in providing excellent customer service to retail and professional customers
  • Supervise the customer service levels on the retail showroom to include team member execution on customer service programs
  • Assist the store manager in setting team member goals, providing feedback on goal achievement, coaching/mentoring team members

Qualifications

  • High school diploma or equivalent
  • Experience in retail supervisory role preferred
  • Strong communication and leadership skills

Benefits

Employee discount
Career advancement opportunities

Required Skills

customer service leadership coaching recruiting communication

Keywords

store management retail leadership customer service team supervision hiring

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