Assistant Store Manager - Customer Experience
PetSmart,
Moline, Illinois, US
About the Role
PetSmart, Inc. - - Responsibilities: Participates in employment decisions such as recruiting, interviewing, hiring, coaching, and terminating.; Facilitates the associate experience and supports associate development.; Lead and coach associates on proper processes to ensure pets in our care are safe and healthy.; Oversees store events and marketing (adoptions, hotel, salon, etc.).; Drives and identifies opportunities to grow the business and hold associates accountable in achieving store P&L expectations.
Responsibilities
- Lead and coach associates on proper processes to ensure pets in our care are safe and healthy.
- Oversees store events and marketing (adoptions, hotel, salon, etc.).
- Drives and identifies opportunities to grow the business and hold associates accountable in achieving store P&L expectations.
Qualifications
- Recruiting, interviewing, hiring, coaching, and terminating.
Required Skills
people management
customer experience
retail operations
store safety
Keywords
assistant store manager
customer experience
retail management
PetSmart
P&L
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