Assistant Store Manager - Customer Experience
PetSmart,
Chula Vista, California, US
About the Role
PetSmart, Inc. - - Responsibilities: Participates in recruiting, interviewing, hiring, coaching, and terminating; Leads the associate and pet parent experience and ensures pets in our care are safe and healthy; Oversees all PetSmart services (salon, training, hotel and day camp), live pet sales and adoptions; Drives and identifies opportunities to grow the business and hold associates accountable in achieving store P&L expectations; Manages staffing coverage and scheduling to grow the business and meet goals
Responsibilities
- Participates in recruiting, interviewing, hiring, coaching, and terminating
- Oversees all PetSmart services (salon, training, hotel and day camp), live pet sales and adoptions
- Drives and identifies opportunities to grow the business and hold associates accountable in achieving store P&L expectations
Qualifications
- Minimum 1 year experience in retail management preferred
- Strong leadership and coaching skills
- Excellent communication and problem-solving abilities
Required Skills
customer service leadership
retail operations
staff management
P&L awareness
team development
Keywords
assistant store manager
customer experience
retail management
team leadership
PetSmart
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Job Overview
Date Posted
3 days ago
Location
Chula Vista, California, US
Job Type
Full-time
Work Mode
Onsite
Category
Retail store management, Customer experience leadership, Pet services and pet store operations
About the Company
P
PetSmart,
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