Assistant Store Manager - Customer Experience
PetSmart,
Eugene, Oregon, US
About the Role
PetSmart, Inc. - - Responsibilities: Lead and coach associates on proper processes to ensure pets in our care are safe and healthy; Oversees all PetSmart services (salon, training, hotel and day camp), live pet sales and adoptions; Drives and identifies opportunities to grow the business and achieve store P&L targets; Manages scheduling and staffing coverage for experience activities; Communicates company information and priorities to associates to ensure alignment
Responsibilities
- Lead and coach associates on proper processes to ensure pets in our care are safe and healthy
- Oversees all PetSmart services (salon, training, hotel and day camp), live pet sales and adoptions
- Drives and identifies opportunities to grow the business and achieve store P&L targets
Qualifications
- Experience supervising or managing staff
- Customer service experience in retail or pet care
Required Skills
leadership
operations
customer service
retail management
people management
Keywords
store management
customer experience
retail leadership
pet care
team supervision
Interested in this role?
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