Assistant - Patient Services

Job Title Assist Patient Services Manager with patient and financial service tasks. Essential Duties and Responsibilities Assist in all areas of Patient Services as necessary including reception, call center, and financial services. Assist with cashiering responsibilities including accepting and posting patient payments and preparing daily bank deposits. Assist with patient registration. Assure proper registration including verification and recording of all insurance information. Allocate insurance and other third party payments to patient accounts. Assist in patient financial account audits and adjustments as necessary. Assist in filing and retrieving patient explanation of benefits for auditing and billing purposes. Assist in any mass written communication to patients (monthly statements, special mailings, etc.). Performs other related duties as assigned or requested. Minimum Qualifications High School Diploma or equivalent. Cash handling experience. Preferred Qualifications Some college coursework preferred. Bank deposit preparation experience preferred. Experience working in a dental office verifying dental insurance benefits is preferred. Knowledge, Skills, and Abilities Must have competent basic math skills. Must be competent using a calculator. Must be competent using a PC computer. Knowledge of dental treatment codes and dental terminology preferred. Physical Requirements Manual dexterity required for keyboarding and use of a calculator. Visual ability to read a computer screen. Ability to move freely throughout the clinic. Work Environment Standard office environment providing service to the public. Salary/Pay Information Commensurate with experience Anticipated Schedule Monday thru Friday 4-5 hours per day Flexible daily schedule based on needs of the clinic. University of Detroit Mercy is an Equal Opportunity Affirmative Action Employer with a diverse student body and welcomes persons of all backgrounds.