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Patient Access Representative I

SSM Health Mount Vernon, Illinois, US

About the Role

SSM Health - 1 Good Samaritan Way - Responsibilities: Gathers information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures.; Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules.; Assists with coordination of activities related to insurance pre-certification/authorization.; Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions.; Performs clerical and reception duties associated with patient registration.

Responsibilities

  • Gathers information from patient and enters into database
  • Schedules patient procedures and coordinates schedules
  • Assists with insurance pre-certification/authorization

Qualifications

  • Experience with patient data entry
  • Knowledge of insurance pre-certification/authorization processes
  • Strong clerical/reception skills

Required Skills

customer service data entry insurance coordination scheduling communication

Keywords

patient access healthcare admin receptionist scheduling insurance

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