Assistant Manager
Long John Silver's
Oklahoma City, Oklahoma, US
About the Role
Long John Silver's - 2101 Northwest 122nd Street - Responsibilities: Guarantees 100% satisfaction for every LJS guest; Resolves customer concerns promptly using BAM to ensure they leave happy and satisfied; Inspires and motivates Crew Members and restaurant management to exceed performance expectations; Leads the team in collecting and acting upon Voice of the Customer (VOC) feedback; Ensures optimal staffing levels to consistently meet guest service needs
Responsibilities
- Guar antees guest satisfaction
- Resolves customer concerns
- Inspires and motivates team
Qualifications
- Experience in hospitality supervision
- Customer service oriented
- Leadership ability
Required Skills
customer service
team leadership
VOC feedback
staffing management
restaurant operations
Keywords
Assistant Manager
leadership
hospitality
restaurant
LJS
Interested in this role?
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