Agent Front Desk
IHG Hotels & Resorts
Fort George G Meade, Maryland, US
About the Role
IHG Hotels & Resorts - Fort George G Meade - Responsibilities: Greet guests and provide a warm welcome upon arrival; Handle guest bookings and upselling opportunities; Process cash and credit transactions accurately; Check guests in and out, issue room keys, and manage safety deposits; Maintain knowledge of events and respond to guest requests and concerns
Responsibilities
- Greet guests and provide a warm welcome upon arrival
- Check guests in and out, issue room keys, and manage safety deposits
- Handle guest bookings and upselling opportunities
Qualifications
- Experience in hospitality or customer service preferred
- Strong communication and interpersonal skills
- Ability to handle transactions accurately
Benefits
Employee discounts
Career development opportunities
Required Skills
customer service
cash handling
POS transactions
upselling
hospitality knowledge
Keywords
front desk
hotel receptionist
guest services
IHG
customer service
Interested in this role?
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