Woodland Hills - Shift Leader

Sweetgreen - 20929 Ventura Boulevard, #1 - Responsibilities: Step into any station at any point in the shift as needed, especially during peak hours, callouts, or understaffed shifts; Handle customer concerns and personally help customers with allergies and ensure no allergy cross-contamination; Oversee multiple tasks and systems simultaneously, including line operations, tech tools, and guest interactions; Use clear verbal communication to delegate tasks, problem-solve in real time, and align team and customer needs; Monitor food quality, order accuracy, safety protocols, and digital reporting