User Support Analyst 2
Rogers
Chandler, Arizona, US
About the Role
This role is responsible for providing support related to computer hardware, software, and systems. Requires the use of the IT Request System, phone and face-to-face contact, and analysis to bring customer problems to resolution. In addition, this ro Support Analyst, Support, Analyst, IT, Manufacturing, Technology
Responsibilities
- Provide front-line IT support and troubleshoot hardware, software, and systems
- Utilize IT request system to track and resolve issues
- Communicate with customers via phone and in-person to resolve problems
Qualifications
- Analytical mindset
- Experience with IT ticketing systems
- Strong communication skills
Required Skills
IT support
hardware troubleshooting
software troubleshooting
customer service
ticketing system
Keywords
User Support
IT analyst
technical support
IT help desk
customer support
Interested in this role?
Apply now and take the next step in your career.