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Travel Customer Support Specialist - Flexible Schedule

Hjbtravels Columbia, South Carolina, US

About the Role

Customer Service Representative – Travel Industry (Flexible Schedule) We are looking for a reliable and customer-focused Customer Service Representative to support clients within the travel industry . This role offers a flexible schedule and is well-suited for individuals who enjoy helping others, communicating clearly, and providing high-quality service. You will assist customers with travel-related inquiries, support the booking process, and help ensure a smooth and positive experience for every client. Key Responsibilities: Handle customer inquiries via phone andemail Assist clients with travel questions, reservations, and general support Provide accurate information regarding destinations, policies, and procedures Maintain professional and courteous communication at all times Follow established company processes and service standards Document customer interactions as needed Qualifications: Strong verbal and written communication skills Customer service experience preferred, but not required Ability to work independently and manage time effectively Basic computer skills and comfort using online systems Attention to detail and a customer-first mindset Interest in the travel industry is a plus What We Offer: Flexible scheduling options (part-time or full-time) Training and ongoing support Opportunities for advancement within the travel industry Supportive and team-oriented work environment #J-18808-Ljbffr

Responsibilities

  • Handle customer inquiries via phone and email
  • Assist clients with travel questions, reservations, and general support
  • Document customer interactions as needed

Qualifications

  • Strong verbal and written communication skills
  • Customer service experience preferred
  • Ability to work independently

Benefits

Flexible scheduling options
Training and ongoing support

Required Skills

Customer service Travel industry knowledge Communication Problem-solving Time management

Keywords

travel customer service inquiries reservations communication

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Job Overview

Date Posted 3 weeks ago
Location Columbia, South Carolina, US
Job Type Full-time
Work Mode Remote
Category Customer support service, Travel industry, Travel customer support

About the Company

Hjbtravels