Remote Tier 1 It Support Specialist
BayOne Solutions
Elk Grove, California, US
About the Role
A technology services firm is seeking a Senior Technical Recruiter for a long-term contract position in Elk Grove, California. This entry-level role focuses on providing Tier 1 remote technical support, troubleshooting desktop and device issues, and managing incident tickets. Candidates should have a high school diploma and 1 year of IT service desk experience, along with standard knowledge in Microsoft applications, and the ability to analyze and resolve technical problems efficiently. Competitive pay range is offered. #J-18808-Ljbffr
Responsibilities
- Provide Tier 1 remote technical support
- Troubleshoot desktop and device issues
- Manage incident tickets
Qualifications
- High school diploma
- 1 year IT service desk experience
- Microsoft applications knowledge
Required Skills
Remote work
Tier 1 support
Incident management
IT help desk
Troubleshooting
Keywords
remote
tier1
helpdesk
it support
desktop
Interested in this role?
Apply now and take the next step in your career.