The North Face: Assistant Store Manager - Outlets at Barstow
The North Face
Barstow, California, US
About the Role
The North Face - - Responsibilities: Coach and develop staff to exceed individual and store productivity goals; Promote excellence in customer service by modeling brand specific service standards, monitoring and responding to customer feedback, and ensuring the team is engaging with each customer to create an authentic brand experience; Supervise floor coverage and activities, including opening and closing the store as scheduled; Provide training and ongoing development of store staff in customer engagement and all company programs, policies and procedures; Support the Store Manager in achieving all financial and operational objectives including expense control, Loss Prevention, store audits, and weekly reports
Responsibilities
- Coach and develop staff to exceed productivity goals
- Supervise floor coverage and activities
- Provide training and ongoing development of store staff
Qualifications
- Experience in retail management
- Customer service excellence
- Staff development and supervision
Required Skills
customer service
staff development
coaching
loss prevention
store operations
Keywords
retail
store management
brand standards
customer engagement
leadership
Interested in this role?
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