Teller
M&T Bank
Syracuse, New York, US
About the Role
M&T Bank - - Responsibilities: Provide exceptional service to branch customers and resolve routine customer problems in a timely manner; Balance and process customer transactions efficiently following Bank Policy; Take ownership of escalated account services issues until resolution; log all customer complaints; Transition identified sales opportunities and provide introduction to appropriate banking partner; Complete branch-related operational activities such as cash ordering, vault, ATM, and wire transfer activities
Responsibilities
- Provide exceptional service to branch customers and resolve routine problems
- Balance and process customer transactions following Bank Policy
- Log customer complaints and own escalated account services issues
Qualifications
- High school diploma or equivalent
- customer service experience
- cash handling experience
Required Skills
customer service
cash handling
cash balancing
problem solving
Keywords
bank teller
retail banking
customer service
cash handling
branch operations
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