Technical Support Specialist L2 - Remote Saas
DoseSpot
Boston, Massachusetts, US
About the Role
A growing healthcare technology company is seeking a Technical Support Specialist, L2, to deliver advanced technical support for internet-based applications. You will be responsible for troubleshooting complex issues and enhancing customer satisfaction. Ideal candidates will have at least 5 years of related experience, proficiency in SQL, and excellent communication skills. This fully remote role also offers generous benefits, including flexible time off and comprehensive health insurance. #J-18808-Ljbffr
Qualifications
- 5+ years related experience
- SQL proficiency
- communication skills
Benefits
Flexible time off
Health insurance
Required Skills
technical support
troubleshooting
SQL
customer communication
remote work
Keywords
SaaS
Healthcare
Technical Support
Remote
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