Tech Support Associate I Customer Success
ConstructConnect™
Cincinnati, Ohio, US
About the Role
A leading customer service company in Cincinnati, Ohio, is seeking a Tech Support Rep Level 1 to manage technical support tickets and provide customer communication. This role requires handling inquiries through phone and electronic media, maintaining fast response times, and ensuring ticket closure. Ideal candidates will have a high school diploma, relevant technical certification, and strong communication skills. The position offers a hybrid work environment for those in commuting distance as well as remote work options. #J-18808-Ljbffr
Qualifications
- high school diploma
- technical certification
- strong communication skills
Required Skills
customer support
ticket management
communication
Keywords
tech support
customer success
level 1
Interested in this role?
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Job Overview
Date Posted
4 days ago
Location
Cincinnati, Ohio, US
Work Mode
Hybrid
Experience
1-3 years
Category
Customer support service, Tech support, Technical support
About the Company
ConstructConnect™
information technology & services
Cincinnati, United States
1100 employees
150M
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