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Team Leader, Operations

Crate & Barrel Durham, North Carolina, US

About the Role

Crate & Barrel - - Responsibilities: Lead designated team and manage associate workload as determined in partnership with the Assistant Store Leader; Coach associates on exceptional performance and maintain a strong visible presence in the department/work area; In coordination with the Assistant Store Leader, support all aspects of performance and development for the designated team; Partner with the Assistant Store Leader to train and develop associates on product knowledge, selling, customer service, operations, visual, policies and procedures; Focus on promoting sales as they pertain to, or are driven by, position and acting as the Leader On Duty (LOD)

Responsibilities

  • Lead designated team and manage associate workload
  • Coach associates on performance and development
  • Promote sales and act as Leader On Duty (LOD)

Qualifications

  • 2+ years retail leadership experience
  • knowledge of store operations and customer service
  • ability to train and develop associates

Required Skills

team leadership customer service training and development sales leadership operations

Keywords

retail team lead store operations customer service sales

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Job Overview

Date Posted 5 days ago
Location Durham, North Carolina, US
Job Type Full-time
Work Mode Onsite
Experience 2-5 years
Category Business operations procurement, Retail management, Store leadership

About the Company

Crate & Barrel