Team Leader, Operations
Crate & Barrel
Durham, North Carolina, US
About the Role
Crate & Barrel - - Responsibilities: Lead designated team and manage associate workload as determined in partnership with the Assistant Store Leader; Coach associates on exceptional performance and maintain a strong visible presence in the department/work area; In coordination with the Assistant Store Leader, support all aspects of performance and development for the designated team; Partner with the Assistant Store Leader to train and develop associates on product knowledge, selling, customer service, operations, visual, policies and procedures; Focus on promoting sales as they pertain to, or are driven by, position and acting as the Leader On Duty (LOD)
Responsibilities
- Lead designated team and manage associate workload
- Coach associates on performance and development
- Promote sales and act as Leader On Duty (LOD)
Qualifications
- 2+ years retail leadership experience
- knowledge of store operations and customer service
- ability to train and develop associates
Required Skills
team leadership
customer service
training and development
sales leadership
operations
Keywords
retail
team lead
store operations
customer service
sales
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