Team Lead - 495 | Whataburger495 (seagoville, Tx)
Whataburger
Seagoville, Texas, US
About the Role
Whataburger - 1005 North Highway 175 - Responsibilities: Lead and supervise Team Members to maintain high level of customer service.; Communicate problems outside a Team Leader's span of control to the manager on duty as soon as possible.; Ensure all actions are carried out according to policy and procedure, treating exceptions as training opportunities.; Assist, supervise, and conduct Team Members training and reinforce company policy.; Promote excellence in customer relations and ensure customer satisfaction.
Responsibilities
- Lead and supervise Team Members
- Communicate issues to manager on duty
- Ensure actions follow policy and procedure
Qualifications
- Experience in team supervision
- Customer service skills
- Ability to train others
Required Skills
team leadership
customer service
training
policy compliance
communication
Keywords
leadership
team supervision
customer service
training
policy adherence
Interested in this role?
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