Medical Assistant Patient Coordinator
Virtual Vocations
United States, United States, US
About the Role
A company is looking for a Patient Support Coordinator. Key Responsibilities Manage patient inquiries, schedule appointments, and follow processes in a fast-paced contact center environment Document call information, assess patient eligibility for care, and route calls to appropriate resources Meet performance goals related to call handling, quality, and attendance Required Qualifications High School Diploma or equivalent required Medical office administration experience preferred Two years of patient care coordination or scheduling experience preferred Medical Assistant Certification preferred Previous experience in a healthcare environment preferred
Responsibilities
- Coordinate patient inquiries and scheduling
- Route calls to resources
- Meet performance goals
Qualifications
- High School Diploma or equivalent
- Medical office administration experience preferred
- Two years of patient care coordination or scheduling experience preferred
Required Skills
patient scheduling
care coordination
call handling
documentation
healthcare experience
Keywords
patient
coordinator
medical assistant
front desk
healthcare
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