Supply Chain Customer Experience Professional
Lowe's
Hagerstown, Maryland, US
About the Role
Lowe's - 990 Wesel Boulevard - Responsibilities: Handle customer inquiries and provide resolution or product/project information; Serve as a single point of contact for orders, sourcing, and shipment tracking; Escalate issues to Supply Chain Customer Experience Supervisor and ensure resolution; Input data accurately while gathering information; Follow-up with customers to ensure order and project requirements are met
Responsibilities
- Handle customer inquiries and provide resolution or product/project information.
- Serve as a single point of contact for orders, sourcing, and shipment tracking.
- Escalate issues to Supply Chain Customer Experience Supervisor and ensure resolution.
Required Skills
customer service
order tracking
data entry
issue escalation
communication
Keywords
supply chain
customer experience
logistics
order management
data entry
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Job Overview
Date Posted
1 week ago
Location
Hagerstown, Maryland, US
Job Type
Full-time
Work Mode
Onsite
Category
Business operations procurement, Supply chain, Customer experience
About the Company
L
Lowe's
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