Store Supervisor
Scooter's Coffee
Bolingbrook, Illinois, US
About the Role
Scooter's Coffee - - Responsibilities: Direct an efficient workflow and assist the Store Manager in a variety of store operations duties; Serve as a role model of barista responsibilities and team leader when the Store Manager is unavailable; Ensure consistent and quality customer experience by executing brand beverage recipes and techniques, resolving customer relations issues, and leading the team in delivering the Scooter's Amazing customer service experience; Maintain speed of service standards during high-volume periods by staying calm, managing an efficient team workflow, anticipating customer needs, and utilizing downtime to prepare for the next rush; Assist the Store Manager in onboarding and training new team members
Responsibilities
- Direct an efficient workflow and assist the Store Manager in store operations
- Serve as a role model of barista responsibilities and team leader when the Store Manager is unavailable
- Assist the Store Manager in onboarding and training new team members
Qualifications
- Experience in coffee shop operations or supervisory role
- Strong communication and leadership skills
- Ability to handle high-volume service periods
Required Skills
barista skills
team leadership
customer service
training
operations coordination
Interested in this role?
Apply now and take the next step in your career.
