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Store Operations Manager (gm)

Insomnia Cookies Henderson, Nevada, US

About the Role

Insomnia Cookies - 10520 South Eastern Avenue - Responsibilities: Hire, coach and develop a diverse part-time hourly staff; Lead service components including stellar food quality, engaging customer service, employee friendliness, and store cleanliness; Establish a strong culture of excellence that prioritizes cookie quality, customer service, and sales performance; Manage and audit inventory to maintain proper controls; Create and drive in-store recognition programs/contests

Responsibilities

  • Hire, coach and develop staff
  • Lead service components including food quality and customer service
  • Manage and audit inventory

Qualifications

  • Experience in store operations
  • Leadership/people management
  • Strong organizational skills

Required Skills

staff development inventory management customer service operations coaching

Keywords

store operations retail leadership customer service inventory

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