Store Manager
Lids
Beachwood, Ohio, US
About the Role
Lids - - Responsibilities: Manage the stores hiring strategy, including planning needs, recruitment strategy, projected turnover, and leaves of absence.; Assist the markets Authorized Trainer in coordinating onboarding to acclimate new team members to Lids.; Lead and monitor the stores ongoing training strategy, including training for non-Keyholders, process changes, promotions or job changes, and new programs or initiatives.; Drive team engagement by ensuring team members are provided recognition and continuous check-ins, including performance management and documentation when relevant, to support and reinforce career and personal growth.; Lead and execute Selling 101 strategy to achieve key performance indicators (KPIs), sales target and deliver exceptional customer service.
Required Skills
store management
staff development
customer service
training
recruitment
Keywords
store manager
retail
training
leadership
HR
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