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Store Assistant Manager-oakland Main Store

The Salvation Army (Western) Oakland, California, US

About the Role

The Salvation Army (Western) - 601;605 Webster Street - Responsibilities: Taking an active role and partners with the Store Manager in the day-to-day operation of the store.; Providing coaching, training, and development to the Store Employees.; Ensuring Customer/Donor needs are met by maintaining good Customer/Donor/Community relations; complaints are resolved; and service is quick and efficient.; Ensuring store is maintained at ARC Merchandising Standards, adequate inventory levels on hand.; BRP (Back Room Processing) In absence of Store Manager, ensure that the Material Handlers are working effectively and efficiently to meet daily processing goals.

Responsibilities

  • Collaborate with Store Manager on daily store operations
  • Coach and develop store staff
  • Maintain customer/donor relations and ensure service standards

Qualifications

  • Experience in retail or store operations
  • Leadership/people management skills
  • Customer service oriented

Required Skills

store operations team leadership customer service inventory management merchandising

Keywords

retail store management customer service leadership inventory

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