Sr Svc Agent/non-dot
FedEx
Erlanger, Kentucky, US
About the Role
FedEx - - Responsibilities: Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services.; Performs administrative support functions necessary for efficient station operations.; Performs other duties as assigned.
Responsibilities
- Responds to inquiries and resolves issues for customers
- Provides information and assistance to customers
- Performs administrative support for station operations
Qualifications
- High school diploma or equivalent
- Experience in customer service preferred
- Strong communication skills
Required Skills
customer service
problem solving
communication
Keywords
customer service
FedEx
agent
retail
support
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