Sr Svc Agent/non-dot
FedEx
Ann Arbor, Michigan, US
About the Role
FedEx - - Responsibilities: Provide accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services.; Performs administrative support functions necessary for efficient station operations.; Performs other duties as assigned.; Minimum Education High School Diploma/G.E.D.; Knowledge, Skills and Abilities Ability to operate computer terminal.
Responsibilities
- Respond to customer inquiries and resolve problems
- Provide administrative support for station operations
- Operate computer terminal
Qualifications
- High School Diploma/GED preferred
- Good computer skills
- Ability to operate computer terminal
Required Skills
customer service
problem solving
communication
computer operation
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