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Sr Svc Agent/non-dot

FedEx Ann Arbor, Michigan, US

About the Role

FedEx - - Responsibilities: Provide accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services.; Performs administrative support functions necessary for efficient station operations.; Performs other duties as assigned.; Minimum Education High School Diploma/G.E.D.; Knowledge, Skills and Abilities Ability to operate computer terminal.

Responsibilities

  • Respond to customer inquiries and resolve problems
  • Provide administrative support for station operations
  • Operate computer terminal

Qualifications

  • High School Diploma/GED preferred
  • Good computer skills
  • Ability to operate computer terminal

Required Skills

customer service problem solving communication computer operation

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