Sr. Customer Service Representative - Lennar-1 - P100016248
University of Miami
Coral Gables, Florida, US
About the Role
University of Miami - - Responsibilities: Receives, addresses, and responds to general inquiries, requests for service/support, and/or complaints.; Researches all inquiries to address any issues or concerns.; Refers concerns to other service areas/departments for follow-up, as needed.; Resolves routine and basic problems and communicates solutions or requested information to the customer.; Verifies that appropriate changes/resolutions have been finalized.
Responsibilities
- resolves routine and basic problems and communicates solutions or requested information to the customer.
- verifies that appropriate changes/resolutions have been finalized.
Qualifications
- high school diploma or equivalent
- customer service experience
Required Skills
customer service
communication
problem solving
issue resolution
data entry
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