Splunk Itsi Consultant
About the Role
Observability Engineer – Splunk ITSI Specialist Location: Remote / Hybrid (Client-site travel as needed) Employment Type: Full-Time Company: Conducive Consulting About Conducive Consulting Conducive Consulting is a technology consulting firm specializing in enterprise observability, monitoring strategy, and performance optimization. We help organizations transform their operational visibility through modern observability platforms and best-in-class implementation practices. Position Overview Conducive Consulting is seeking an experienced Observability Engineer specializing in Splunk IT Service Intelligence (ITSI) to design, implement, and optimize enterprise observability solutions for our clients. This role requires strong technical expertise in Splunk ITSI, a deep understanding of IT operations, and the ability to translate business requirements into actionable monitoring and service intelligence strategies. Key Responsibilities Design, deploy, and configure Splunk ITSI solutions for enterprise clients Develop service hierarchies, KPIs, glass tables, and episode review configurations Implement entity modeling and service templates aligned with business services Integrate Splunk ITSI with infrastructure, application, and cloud monitoring tools Build correlation searches, threshold policies, and adaptive thresholding models Optimize ITSI performance and scalability Lead client workshops to define observability strategy and service modeling frameworks Develop documentation, architecture diagrams, and operational runbooks Provide mentorship to junior engineers and client teams Support pre‑sales activities, including solution design and technical presentations Required Qualifications 3+ years of hands‑on experience with Splunk Enterprise 2+ years of experience implementing Splunk ITSI in production environments Strong knowledge of IT operations and ITIL frameworks Proficiency with SPL (Search Processing Language) Experience with event correlation and alert tuning Familiarity with AWS, Azure, or GCP Strong communication and client‑facing skills #J-18808-Ljbffr
Responsibilities
- Lead client workshops to define observability strategy and service modeling frameworks
- Design, deploy, and configure Splunk ITSI solutions for enterprise clients
- Provide mentorship to junior engineers and client teams
Qualifications
- 3+ years Splunk Enterprise
- 2+ years Splunk ITSI in production
- ITIL familiarity
Required Skills
Keywords
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