Software Support Analyst - Remote
About the Role
Overview Our team provides support for staff in the student administrative offices (Registrar, Cashiers, Financial Aid, Admissions, and Residential Life) at the four University of Missouri System institutions. This is a remote position with some in-person aspects at times, based on the needs of the customers within our support structure. The software our team supports include the enterprise Student Administration System (the student life cycle from recruiting to graduation) and multiple vended applications. A few of the current applications in use are PeopleSoft Campus Solutions, College Source u.achieve and Planner, StarRez, Technosolutions Slate, College Scheduler Schedule Planner, CBORD, TouchNet and Instructure Canvas. #J-18808-Ljbffr
Responsibilities
- Provide technical and functional software support to university staff for Student Administration System and third-party applications.
- Resolve user issues and assist with system navigation and workflows.
Qualifications
- Bachelor's degree or equivalent experience in IT or related field
- Experience supporting enterprise software systems
- Strong communication and problem-solving skills
Required Skills
Interested in this role?
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