Sleep Expert - Sales
Mattress Firm
Lake City, Florida, US
About the Role
Mattress Firm - - Responsibilities: Provide technical and product knowledge information to customers and serve as subject matter expert; Drive individual sales performance and KPIs while demonstrating company values; Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders); Execute Mattress Firm selling programs with the use of digital tools and support a seamless omnichannel experience; Leverage social media to positively impact brand awareness and increase sales
Responsibilities
- Provide technical and product knowledge information to customers
- Maintain customer relationships during and after purchase
- Leverage social media to increase sales
Qualifications
- Experience in sales
- Knowledge of mattresses or home goods preferred?
- Customer relationship management skills
Required Skills
sales
customer service
product knowledge
omnichannel experience
digital tools
Keywords
sleep expert
sales
mattress
brand awareness
omnichannel
Interested in this role?
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