Shortage Control Lead - Full-time
Burlington
Katy, Texas, US
About the Role
Burlington - 5000 Katy Mills Circle, Ste 511 - Responsibilities: Provide an effective deterrent to dishonest behaviors throughout the store by demonstrating a command presence through role modeling impression of control, following dress code in the company issued vest and earpiece, demonstrating a positive demeanor, strong posture, and an energetic greeting; Maintain a safe and secure store for our customers and associates with a strong attention to detail, ability to multi-task, strong communication, and aligned partnership with store leadership; Enthusiastically engage with every customer and associate in areas of the store with highest risk for shortage. These interactions are positive, respectful, and promote a strong impression of control and best in class customer service; Gather and document indicators of external theft and share with store and field leaders. Network with local law enforcement as directed and support evidence gathering to address large scale or organized retail crime or repeat theft incidents; Assist store leadership in the preparation and execution of the semi-annual inventory process and developing action plans to reduce shortage
Responsibilities
- Maintain a safe and secure store for customers and associates
- Gathers indicators of external theft and supports investigation
- Assist in inventory process and action plans to reduce shortage
Qualifications
- None listed
Required Skills
loss prevention
customer service
store security
inventory control
risk assessment
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