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Shift Supervisor

Wendy's Willowick, Ohio, US

About the Role

Wendy's - 32601 Vine Street - Responsibilities: Address and resolve guest inquiries and concerns in a timely manner; Create a Customer First attitude with your team; Take responsibility for positive engagement with guests; Assist General Manager to recruit, hire, develop, and motivate team members; manage work schedules; Maintain a safe, comfortable work environment for employees and customers

Responsibilities

  • Address and resolve guest inquiries and concerns in a timely manner
  • Assist General Manager to recruit, hire, develop, and motivate team members
  • Manage work schedules

Qualifications

  • Ability to address guest concerns
  • Experience in team leadership or supervisory role
  • Customer service oriented

Required Skills

customer service team leadership shift supervision staff development scheduling

Keywords

guest service supervisor team lead restaurant hospitality

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