Shift Manager
Wendy's
Alexandria, Kentucky, US
About the Role
Wendy's - - Responsibilities: Solving customer complaints quickly and with a smile.; Providing feedback to Team Members in a positive manner.; Communicating openly and honestly with the Restaurant Management team.; Following cash, security, inventory and labor policies and procedures.; Maintaining and enforcing standard operating procedure of the company
Responsibilities
- Solve customer complaints
- Provide feedback to team members
- Communicate with management
Qualifications
- Experience in customer service
- Knowledge of cash handling
- Leadership or supervisory experience
Required Skills
Customer service
Team leadership
Communication
Operations adherence
SOP enforcement
Keywords
Shift Manager
Restaurant
Wendy's
customer service
operations
Interested in this role?
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