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Shift Manager

SONIC Drive-In Mountain View, Missouri, US

About the Role

SONIC Drive-In - 101 Us Hwy 60 - Responsibilities: Assist with hiring, training, supervising, managing, directing, and developing great people; Making every guest a repeat customer by ensuring the guest leaves the lot satisfied; Helping employees understand the big picture and their role by sharing the 'why' behind tasks; Celebrating team successes and coaching for better performance; Setting clear expectations and providing continuous feedback throughout shift

Responsibilities

  • Assist with hiring, training, supervising, managing, directing, and developing great people
  • Making every guest a repeat customer by ensuring the guest leaves the lot satisfied
  • Setting clear expectations and providing continuous feedback throughout shift

Qualifications

  • Experience in supervision or team leadership
  • Customer service or guest experience
  • Ability to train and coach staff

Required Skills

leadership training coaching customer service communication

Keywords

shift management Sonic Drive-In team leadership restaurant management customer service

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