Shift Manager
Long John Silver's
Sioux City, Iowa, US
About the Role
Long John Silver's - 4420 Sergeant Road - Responsibilities: Guarantees 100% satisfaction for every LJS guest.; Resolves customer concerns promptly using BAM! to ensure they leave happy and satisfied.; Inspires and motivates crew members and restaurant management to exceed performance expectations.; Leads the team in collecting and acting upon Voice of the Customer (VOC) feedback.; Ensures optimal staffing levels to consistently meet guest service needs.
Responsibilities
- Lead and supervise restaurant team
- Resolve customer concerns and ensure guest satisfaction
- Ensure staffing levels to meet service needs
Qualifications
- prior supervision experience
- customer service
- communication skills
Required Skills
team leadership
customer service
staff scheduling
VOC feedback
problem solving
Keywords
restaurant
shift supervisor
customer satisfaction
team motivation
staffing
Interested in this role?
Apply now and take the next step in your career.