Shift Manager
Long John Silver's
Phoenix, Arizona, US
About the Role
Long John Silver's - 1906 West Bell Road - Responsibilities: Guarantees 100% satisfaction for every LJS guest; Resolves customer concerns promptly using BAM!; Inspires and motivates crew members and restaurant management; Leads the team in collecting and acting upon Voice of the Customer (VOC) feedback; Ensures optimal staffing levels to consistently meet guest service needs
Responsibilities
- Guaranties 100% guest satisfaction
- Leads and motivates crew and management
- Manages staffing levels to meet guest service needs
Qualifications
- Experience in hospitality or restaurant operations
- Strong leadership and communication skills
- Ability to resolve customer concerns and act on feedback
Required Skills
customer service
staff leadership
problem solving
communication
staff scheduling
Keywords
Shift Manager
restaurant
operations
leadership
customer service
Interested in this role?
Apply now and take the next step in your career.