Shift Manager
Dairy Queen
Hillsboro, Illinois, US
About the Role
Dairy Queen - - Responsibilities: Be an ambassador of the Dairy Queen brand and deliver fan-first service; Supervise specific areas of the restaurant during scheduled shifts; Assist Store Manager and Assistant Manager with training and coaching crew members; Ensure restaurant runs smoothly and maintain a positive, safe, clean environment; Calmly solve fan concerns and adhere to service recovery standards
Responsibilities
- Supervise specific areas of the restaurant during scheduled shifts
- Assist Store Manager and Assistant Manager with training and coaching crew members
- Ensure restaurant runs smoothly and maintain a positive, safe, clean environment
Qualifications
- Experience leading a team in a fast-paced environment
- Ability to train and coach staff
- Strong customer service skills
Required Skills
team leadership
customer service
training
operations
compliance
Keywords
shift management
restaurant supervisor
Dairy Queen
customer service
team leadership
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