Shift Manager (8167)
Checkers - Rally's
Pine Bluff, Arkansas, US
About the Role
Checkers - Rally's - 2301 West 28th Street - Responsibilities: Building sales and profits by promoting Guest satisfaction and managing restaurant operations; Escalating concerns or recommendations with the restaurant, employees or Guests to the General Manager; Ensuring policy and procedures are being followed on shifts; Training Team Members on Company operations, policies and procedures and Guest service; Identifying and responding to complaints and policy and procedures violations
Responsibilities
- Manage daily restaurant operations during shifts
- Train team members on policies and guest service
- Address complaints and escalate to GM
Qualifications
- Some college or equivalent
- Experience in leading teams (shift supervisor)
- Customer service oriented
Required Skills
restaurant operations
team leadership
guest service
training
problem solving
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