Shift Leader
SONIC Drive-In
Henderson, Kentucky, US
About the Role
SONIC Drive-In - 2150 Hwy 60 East - Responsibilities: Assist with hiring, training, supervising, managing, directing, and developing great people ready to serve a SuperSONIC experience to every guest; Making every guest a repeat customer by ensuring the guest leaves the lot satisfied every time; Helping employees understand the big picture and their role by sharing the 'why' behind tasks; Setting clear expectations and providing continuous feedback throughout shift; Managing the majors: food and paper, labor, and guest service
Responsibilities
- Assist with hiring, training, supervising, managing, directing, and developing staff
- Ensure guest satisfaction and repeat business
- Set clear expectations and provide feedback
Qualifications
- Experience in hiring/training/supervising staff
- Communication and leadership skills
- Ability to manage food/paper, labor, and guest service
Required Skills
Leadership
team supervision
customer service
training
coaching
Keywords
shift leader
restaurant management
team leadership
customer service
operations
Interested in this role?
Apply now and take the next step in your career.